Discover answers to common questions about Josef Woodturner’s handmade wooden creations, including our craftsmanship, materials, product care, custom orders, and international shipping.
About Our Craft
Are Josef Woodturner products handmade?
Yes. Every Josef Woodturner piece is individually handcrafted in our workshop using traditional woodturning techniques. Each item is shaped, refined, and finished by hand, creating a unique object with its own character and story.
Unlike mass-produced wooden products, handmade pieces may contain natural variations that make each creation one of a kind.
Why is my wooden product slightly different from the photos?
Wood is a natural material, and every piece has its own unique grain pattern, colour variations, texture, and character. The product you receive may differ slightly from the photographs shown on our website.
These differences are not imperfections — they are what make handmade wooden products truly unique.
What type of wood do you use?
We carefully select natural woods based on their quality, appearance, durability, and suitability for each design.
Each type of wood has its own distinctive characteristics, including colour, grain structure, and texture. We choose the wood that best enhances the beauty and functionality of each individual piece.
Are your wooden products food safe?
Yes. Products designed for food use are finished with food-safe treatments that are suitable for contact with food.
We use finishes that help protect the wood while preserving its natural beauty and tactile qualities. Each piece is carefully prepared to be both functional and enjoyable to use.
Wood & Product Care
Can I use wooden bowls and serving pieces for everyday use?
Yes. Our wooden bowls, plates, and serving pieces are designed to be used and enjoyed every day.
Wooden tableware is durable and practical when properly cared for. To preserve your piece, avoid extreme temperatures, prolonged exposure to water, and dishwasher cleaning.
How should I clean and care for my wooden product?
To keep your wooden item looking beautiful for many years, we recommend:
- Wash by hand using warm water and mild soap.
- Dry immediately after cleaning.
- Do not place wooden products in the dishwasher.
- Do not leave wooden items soaking in water.
- Avoid placing them near direct heat sources or extreme temperature changes.
With proper care, a handmade wooden product can last for generations.
How can I maintain the natural finish of my wooden item?
Over time and with regular use, wood may benefit from occasional maintenance.
You can refresh the appearance of your piece by applying a suitable food-safe wood oil or wax. This helps nourish the wood, protect the surface, and enhance the natural grain.
Can wooden products crack or change over time?
Wood is a natural living material that responds to changes in humidity and temperature. Small movements, colour changes, or natural variations may occur over time.
These characteristics are part of the beauty of real wood. Following the recommended care instructions will help minimise these changes and preserve your piece.
Custom Orders
Can I request a custom wooden piece?
Yes. We enjoy creating personalised and custom-made pieces.
If you have a specific idea, size, shape, type of wood, or design in mind, please contact us. We will be happy to discuss your project and explore what can be created.
Do you create personalised gifts?
Yes. Handmade wooden pieces make meaningful gifts for weddings, anniversaries, birthdays, housewarmings, and other special occasions.
Custom details and unique designs can be discussed depending on the type of product and requirements.
Can I order multiple pieces?
Yes. If you are interested in ordering several pieces, please contact us with your requirements.
Because every item is handmade, production times may vary depending on the design, quantity, and availability of materials.
Where are Josef Woodturner products made?
All Josef Woodturner products are handmade in our workshop in Greece.
Each piece reflects traditional craftsmanship, respect for natural materials, and the dedication involved in creating objects designed to be enjoyed for many years.
Shipping & Orders
Do you ship internationally?
Yes. We ship our handmade wooden products internationally.
Shipping options, costs, and delivery times depend on your location and the product ordered. Available shipping methods and estimated delivery times are shown during checkout.
How long does it take to receive my order?
Because each piece is handmade, preparation times may vary depending on whether the product is already available or needs to be created.
Estimated delivery times are provided during checkout and may vary depending on your destination, shipping method, and customs procedures.
Will I have to pay customs fees or import taxes?
For orders shipped internationally, customs duties, import taxes, or local fees may apply depending on your country’s regulations.
Any charges imposed by customs authorities are the responsibility of the customer.
Returns & Support
What happens if my order arrives damaged?
We carefully package every order to help ensure it arrives safely.
If your item arrives damaged, please contact us as soon as possible and provide photographs of the package and the product. We will review the situation and work with you to find the best possible solution.
Can I return a handmade wooden product?
We want every customer to be happy with their purchase.
Because each piece is handmade and may have unique characteristics, returns and exchanges are handled according to our Returns & Refund Policy. Please review that policy for detailed information regarding eligibility and procedures.
Why choose a handmade wooden product?
A handmade wooden product is more than a functional object. It represents craftsmanship, natural materials, and the time dedicated to creating something unique.
Each Josef Woodturner piece combines traditional techniques with the natural beauty of wood, creating an item that can become part of your everyday life for many years.
How do I know if a product is suitable for food use?
Products intended for food use are clearly identified in their descriptions.
If you are unsure whether a specific item is suitable for food contact, please contact us before purchasing and we will be happy to provide more information.